Good communication channels

Introduction

            Communication is a crucial aspect in every organization due to its contribution to ensuring that there is cohesiveness. Most of the organizations with effective communication channels have improved productivity due to easy coordination of activities. As such, it is crucial that every department within an organization strive to allow communication with other departments for increased coordination. Effective communication channels are an important consideration for every organization due to the associated benefits.

            Many businesses with IT related functions depend on good communication channels for easy coordination of the services provided from the server room. All the departments require adhering to the specified guidelines on communication to ensure that they achieve the expected guidelines. The business colleagues operate in a hierarchical system that acts as a communication chain from the top management to the lower level employees. The decisions made at the management level flow from the higher to the lower levels by the help of good communication channels. Thus, communication has an important role in the coordination of activities conducted by the different departments within a business. The paper discusses the importance of developing and maintaining good communication channels with the business colleagues.

            Good communication channels ensure that the business colleagues are up to date with the crucial information about the organization, the team, the key projects, and training related information among other aspects. The business colleagues require understanding the important information that helps to run the daily affairs of the organization. The result is increased awareness of the prevailing business needs and hence works towards seeking the solutions. Information sharing is a crucial aspect of the organization since the business colleagues develop an increased understanding of the progress of the pending key projects.  As such, the working staff ensures that they utilize the existing communication channels to offer their input to the pending projects. Training is essential for the development and reinforcement of the work related skills but is effective when there are good communication channels between the business colleagues (Guffey & Loewy, 2010).

            Good communication channels ensure that the business colleagues have a full understanding of the role they play in their team, company, and the delivery of strategy and plans. It is crucial that every team member has a clear insight of the expected mode of service as well as productivity. The roles played by every business colleague are easy to implement in an environment that upholds good communication in all levels of management. Role play is a crucial aspect of running the affairs of the organization since every member has defined tasks to attend. The strategy ensures that there is the enhanced mode of delivery, and the organization realizes the benefits of good communication channels. It also ensures that the entire team members provide active support to the team and the company actions through shared knowledge. The need to communicate about the affairs of business is an important consideration since all the departments have a clear understanding of what is expected of them. Thus, the team members deliver by the shared knowledge to ensure that it is beneficial to the organization (Dawkins, 2005).   

            Good communication channels are beneficial by engaging all the colleagues in decision-making strategies for the business. Regular and effective communication ensures that the colleagues have more engagement with the organization and have a positive attitude towards their work and the clients. The communication channels ensure consistency in the activities of the organization. The need for everyone to understand what the company attempts to do and their role in it ensures that they have a consistent approach towards the achievement of the objectives (Hamilton, 2013). Most businesses that have a collective approach towards the implementation of certain projects benefit from improved efficiency. The colleagues tend to have a major contribution to all the decision-making processes and offer suggestions either to support or to oppose projects designed by the top level leadership. The management buys in the ideas proposed by the other members thereby giving them a voice in decision-making. It is the product of good communication channels that facilitate the sharing of ideas and business related information.  

            Effective communication channels limit the instances of the business colleagues making own interpretations about certain aspects of the business. The application of good communication channels in the sharing of knowledge is increased chances of consultation, hence limiting the instances of own interpretations that are likely to have a negative impact on the organization. There are reduced errors in decision making due to the input of different people with varying perceptions about the underlying business issues.    

            It is essential to have good communication channels because it promotes a two-way feedback. Most of the regular and effective communications call people to take part in discussions in the form of dialogues and provide two-way feedback between the participating stakeholders. Thus, the business colleagues uphold a culture of sharing ideas and knowledge thereby enhancing progress in realizing the business objectives. Communication ensures that there is increased compliance with the regulatory bodies. Good communication channels facilitate training that ensures that employees are compliant with the regulatory requirements and have an awareness of all the company policies and regulations. The ultimate benefit of having good communication channels is ensuring that the business colleagues have a common understanding of the strategy and goals. The engaged colleagues have good motivation and provide a valuable, productive, and cost-effective services (Hamilton, 2013).

            The need to have good communication channels is critical for the business since it helps in the development of good relationships. Good communication nourishes workplace relationships and ensures a guaranteed success. Many of the business meeting discussions that employ effective communication channels encourage listening, understanding, and the search for alternative but applicable strategies. Good communication channels should help to deliver both the oral, written, and the electronic messages in the most appropriate method for the business colleagues. The considerate factors in the provision are the importance of the message, the amount of speed of the feedback required, the need for a permanent record, cost of the channel, and the best practices in the company (Webb, 2002).

            The importance of good communication channels to the business colleagues is to highlight the need and benefits of the business. Many of the businesses need skilled communicators to steer the main agenda. The business colleagues ought to have a mastery of the art of communication derived from the communication channels in place. Sharing of ideas through the existing communication channels enhances the predominating quality of in the transmission of ideas. It also helps to develop the appropriate communication skills to impart the knowledge to others. The business has several needs that require active communication among the departments and also from the top level management team to the lower levels. Active communication is a crucial aspect of seeking for solutions to the issues that are challenging for one department or team to address (Ober & Hillson, 2001).   

            Good communication channels are a form of good practice within the organization. It is a vital part of the business processes as it contributes to the improved management of the business. The staff in different departments has an effective channel for problem solving and also the management of organizational data. Communication channels ensure that there is a free flow of information in all the departments for use in problem-solving techniques. It is crucial that the staff makes use of all the existing communication channels in accomplishing the related business mandates. The nature of the behavior of the business colleagues depends on the level of engagement through communication. The short-term interests and how they feel towards others within the business premise determines the extent of engagement. People feel committed to their profession and the company due to the nature of the communication breakthrough in place. It is necessary to work on the good practices of upholding good communication strategies to ensure that most of the business goals are accomplished.  

            Effective communication channels ensure that the business colleagues plan and accomplish the business goals and objectives within a specified period. Effective communication keeps the business viable in all the levels of the business with an aim of meeting the outlined goals and objectives. Without communication, it is challenging to implement the business directives, and track their progress hence lowering the business growth. The nature of communication with other business colleagues in the external environment determines the vigor of the business through clear communication of the company’s products to the customers (Prahinski & Benton, 2004). The result is enhanced business growth in all the levels of production. Good communication channels are avenues for closed door board meetings, training, and development sessions, as well as the progressive consultative meetings. Thus, the organization can meet the deadlines for a specified period by having the contribution of the members with a willingness to share ideas.     

            Good communication channels play a significant role in the business to inform and influence behavior. The choice of the communication channel determines the type of audience to target and the effectiveness of the message. The use of wrong channels is likely to cause communication obstacles in information overload and inadequate feedback. It is necessary to receive information that is easy to manage and process for the business colleagues to make use of it appropriately. The implementation of good communication channels facilitates the creation of reliable feedback for all the information shared. The appropriateness of the information shared through good communication strategies promises better results in the achievement of the business goals and objectives.  

            In conclusion, the essay highlights several important aspects of developing and maintaining good communication channels with the business colleagues. The organizations benefit from increased productivity and coordination by having good communication channels. It also ensures that the business colleagues have updated information about running the affairs of their departments. Also included is enhanced two- way feedback and development of effective relationships. Good communication channels help the business enterprises set goals and objectives that are achievable within specified periods. In essence, the impact of effective communication channels to an organization and business colleagues cannot be underestimated.

References

Dawkins, J. (2005). Corporate responsibility: The communication challenge. Journal of      communication management, 9(2), 108-119

Guffey, M. E., & Loewy, D. (2010). Business Communication: Process and product. Cengage      Learning.

Hamilton, C. (2013). Communicating for results: A guide for business and the professions.            Cengage Learning.

Ober, S., & Hillson, J. (2001). Contemporary business communication (pp. 233-242). Boston,       MA: Houghton Mifflin.

Prahinski, C., & Benton, W. C. (2004). Supplier evaluations: communication strategies to improve supplier performance. Journal of operations management, 22(1), 39-62

Webb, K. L. (2002). Managing channels of distribution in the age of electronic commerce:            Industrial Marketing Management, 31(2), 95-102.

  Sherry Roberts is the author of this paper. A senior editor at MeldaResearch.Com in research paper services if you need a similar paper you can place your order for professional research proposal writing services.